Q: How long does delivery take?
A: All deliveries are sent FREE and dispatched the same day (mon-fri) if the payment has cleared by 1pm. If the order is placed after 1pm it will leave the next working day.
Delivery times vary depending on where you live.
For example: UK delivery is times is "estimated" within 3 working days, rest of world is "estimated" within 7 working days. Please note these delivery times are only an estimate.
Q: The item you’ve sent me is not the one I ordered. What do I do?
A: The first thing to do is to check your order and make sure that it’s definitely not the correct item. Then check the model of your device (ie: your camera or camcorder) to see if the item you’ve bought is the correct product for your device. Then get in contact with us either via email or contact us directly on 01638 662889 and we will resolve the issue. Always get in touch with us, we’re here to help and we want to make sure you’re happy with your purchase.